Can TIM4biz do the thing you came here for?

Build any report once, set a cadence and a recipient list. Reports render server-side and arrive as attachments or shared links. Optional time-of-month variants (e.g. fiscal close).

Pick fields, drag to rows/columns, choose aggregations, save as a template. Templates can be shared across the tenant or kept private.

Save a filtered query as a view, mark as favourite, optionally share with a group. Views respect each user's data scope.

Exports honour the current filter, grouping and sort. PDF includes branded header/footer; XLSX preserves number formats for finance pivot tables.

Drag widgets onto a layout, pick a refresh interval (1–15 s), assign to a screen URL. Includes day/night palettes and threshold colours.

Subscribes to PBX BLF / event stream where available; falls back to near-real-time CDR for systems that don't expose a live feed.

Aggregates active call legs by trunk / SIP route. Alert thresholds can post to email, SMS or webhook.

Streaming CDR is evaluated against a ruleset (destination lists, time windows, cost thresholds, concurrent legs). Alerts fan out to SMS, email or webhook with a one-click “block extension” action where the PBX supports it.

Per-metric rules with cool-down windows so one bad day doesn't flood your inbox. Recipients vary by rule.

Rolling baseline per extension/department for calls, minutes and destinations; alerts when current behaviour exceeds the baseline by a configurable sigma.

Import a carrier rate card (CSV/XLSX) or build one in the UI. Versioned rate cards mean old calls re-cost correctly.

Map extensions and account codes to GL targets. Export statements per cost-centre, or push journals to the finance system.

Layered rate cards: carrier cost in, resale rate out. Per-tenant rates for MSP / reseller deployments.

Department budgets with month-to-date burn, projected end-of-month and YoY comparison.

Active and passive CDR capture, per-PBX adapters. Multi-PBX tenants are supported — merge sites into one report.

Azure AD / Entra, Google Workspace, LDAP and PBX directory. Scheduled or on-demand; mapping rules per attribute.

Token-authenticated REST endpoints for calls, costs, alerts and tenants. Pagination, ETag caching, rate-limit headers.

Per-event subscriptions with HMAC signature and retry-with-backoff. Delivery log visible in the admin console.

Single binary plus database (SQL Server or Postgres). Air-gapped deployments supported for regulated sites.

Hard data isolation at the query layer, white-label portal, partner-level reporting on top.

Roles bind to data scopes (extensions / departments / sites) and feature scopes. Every change is in the audit log.

Erlang-style busy-hour analysis per trunk and time-of-day heatmaps. Export-ready for carrier negotiations.

SAML 2.0 and OIDC. SCIM provisioning for user lifecycle. Just-in-time role mapping from group claims.

Append-only log with optional forwarding to SIEM (syslog / Splunk HEC / Sentinel).

TLS 1.2+ for all client and PBX traffic. Database TDE or AES-256 column encryption depending on engine.

Hosted tenants choose AU, EU, UK or US regions at provisioning. On-prem stays on-prem.

Email + portal ticketing with priority SLAs. Optional 24x7 add-on for production-critical sites.

Kickoff, CDR validation, tariff import, directory sync, first reports, handover. Optional advanced workshops.

Quarterly feature releases, monthly patch trains, security patches out-of-band as needed.