Call accounting · Sample reports

150+ reports, ready out of the box.

A small selection of the reports TIM4biz Call Accounting ships with (your final list depends on your edition and PBX). Run any report interactively on the web, or schedule it to land in your inbox.

14 sample reports shown Click any tile for the full-size image Phone numbers in samples are randomly generated
  • Call Accounting abandoned report (custom)
    Traffic

    Abandoned/lost calls

    Calls that didn't conclude — no answer, lost on hold. Shown here with chart and total as a custom report.

  • Account code total
    Cost

    Account code total

    Used in legal, consulting, or shared-office environments to charge call costs to clients, cost centers or departments.

  • Average hourly traffic report
    Traffic

    Average hourly traffic

    Average inbound, outbound and abandoned calls per hour across the reporting period.

  • Branch total report
    People

    Branch total

    Every call totalled by branch for the period, multi-site reporting out of the box. Sort by KPIs such as ring time or call duration.

  • Cost centre detail report
    Billing

    Cost center detail

    Every call grouped by cost center then extension. On-charge call costs to the correct project.

  • Country total report
    Cost

    Country total

    Primary KPIs broken down by country for the selected period.

  • Custom report
    Custom

    Custom report

    Mix chart and text reports into one report for online access or your inbox.

  • Custom total report
    Custom

    Custom total

    Combine total-style elements into a single report — pin it as your dashboard or have it emailed on a schedule.

  • TIM4biz home page
    Dashboard

    Dashboard

    Default dashboard: today's stats plus an account summary. Swap it for any report you like.

  • Department percentage report
    People

    Department percentage

    Where does your call traffic actually go? See inbound, outbound and cost as a % of total.

  • Extension comparison report
    People

    Extension comparison

    Call totals per extension in graphical form — prime KPIs side by side for easy comparison.

  • Extension detail report
    People

    Extension detail

    Every call grouped by extension for the period. Sample numbers are randomised — any resemblance is coincidence.

  • Extension total report
    People

    Extension total

    Every call totalled by extension for the period. Sort by KPIs such as abandoned/lost calls, ring time or call duration.

  • Call map reports
    Maps

    Maps

    Known locations of every incoming and outgoing call plotted on a country, region or world map.

  • Monthly comparison report
    Traffic

    Monthly comparison

    Spot discrepancies and unusual changes. Daily, weekly and monthly comparison reports are available.

  • Multi-site reporting
    Multi-site

    Multi-site reporting

    Manage branches, cost centers, departments, offices, PBXs and sub-companies from one login — with per-user access control.

  • Phone bill
    Billing

    Phone bill

    PDFs per extension, per group, per resident or per company. One file each or one bundle with cover page.

  • Trunk utilization report
    Ops

    Trunk utilization

    Trunk lines in use for every minute of the day. Unused trunks cost money every month — find them.

  • ... and more reports
    Reports

    ... and more reports

    Don't see your report above? Explore the full list. Most reports can be generated as a detail, summary, total or chart view.

  • ... in your format
    Reports

    ... in your format

    Whether you need to export data for another system or prep for an upcoming meeting, we've got you covered. Send your report via email instantly or schedule it for later.

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