TIM TECHNOLOGIES
Hospitality · PMS integration

Guest calls, on the folio — automatically.

As your guests and staff make calls, your phone system generates call records. TIM4biz prices every call, identifies the room or department, and posts the charge straight to your Property Management System — ready for check-out.

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Hotel reception desk — TIM4biz PMS integration

How it works

Four quiet steps between dialling out and a clean folio at check-out.

  1. 1

    Call records arrive

    Your PBX streams CDRs to TIM4biz the moment each call completes — number dialled, duration, extension or room.

  2. 2

    Calls are priced

    TIM4biz applies your tariff — local, national, mobile, international, premium — with surcharges, minimum charges and rounding rules of your choice.

  3. 3

    Guest or account is matched

    The extension maps to a room or internal department. Guest folios are looked up live in the PMS; staff calls hit cost-centre accounts.

  4. 4

    Posted to the PMS

    A priced transaction is pushed to the property management system, so the charge appears on the folio or internal report automatically.

For guests

Telephone charges are on the bill at check-out — no manual reconciliation at the front desk, no missed revenue, no awkward disputes.

For staff & departments

Internal calling is allocated to cost centres so management reports show exactly where the phone bill is going each month.

For the front office

Reception keeps working in the PMS they already use. TIM4biz runs quietly in the background — no extra screens, no extra clicks.

Property management systems we connect to

If your PMS accepts posted telephone charges, TIM4biz can almost certainly deliver them. Common integrations include:

  • Opera / Opera Cloud
  • Protel
  • RMS
  • HiRUM
  • Newbook
  • Guestline
  • Mews
  • Generic serial / IP posting

Don't see yours? Ask — most PMS vendors expose a posting interface we can talk to.

Talk to us about your property.

Tell us a little about your PBX, your PMS and how many rooms you run. We'll come back with what an integration looks like — no obligation.

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